Business Process Analyst vacatures

Functieomschrijving

 

Business Performance Analyst (22082)

 

Directorate Corporate Performance, Risk and Compliance forms part of Directorate-General Corporate Services. It supports the organisation across a range of critical issues related to corporate governance, risk management and performance optimisation, inlcuding corporate reporting, dashboard management of the EPO strategic plan (SP2028), corporate risk management, integrated management system oversight and internal ISO audits. The directorate works in close collaboration with stakeholders across the organisation to ensure strategic alignment.

 

We are now looking for a talented and motivated business performance analyst to join our team. Our business performance analysts evaluate business operations and performance from a corporate perspective, analysing problems, data and metrics to support strategic decision-making. To succeed in this role, the ability to quickly gain a deep understanding of the EPO's business operations and strategic direction is required.

 

With us you will

• implement and maintain reports and dashboards relating to corporate governance
• collaborate with business areas to define, maintain and review key performance indicators (KPIs)
• conduct analyses to support internal decision-making
• translate information requirements into effective reporting for senior management
• support the implementation of the EPO's strategic direction in collaboration with relevant stakeholders, making use of best practices for data visualisation and reporting, identifying opportunities for improving current settings and to apply innovative approaches
• set up activities for structured collection of internal feedback, creating detailed project plans, engaging with all stakeholders involved at different levels, monitoring progress and reporting accordingly
• organise awareness campaigns and deliver training sessions

 

Apply if you have

• relevant experience in a project management function, with responsibility for multiple projects linked to business governance or experience in a similar environment
• knowledge of process improvement methodologies and tools
• performance analysis experience, including KPI development and monitoring
• advanced knowledge of data visualisation tools (e.g. Tableau, Power-BI) or programming languages such as Python
• good analytical and communication skills
• experience of working closely with senior management
• ability to work effectively with cross-functional teams and a diverse group of stakeholders
• a proactive, "can-do" attitude
• commitment to continuous learning and professional development

 

 

Our minimum requirements for this post

• Diploma of completed studies at master's level or – in exceptional cases – equivalent professional experience
• Generally, an excellent knowledge (at least C1) of one official language (English, French and German) and ability to understand the other two; alternatively, excellent knowledge (at least C1) of at least one official language (in such cases, the willingness to learn the missing language(s) and to reach level B2 within a set time frame would be required)
• Citizenship of one of the member states of the European Patent Organisation

 

Process

Candidates are kindly asked to upload an updated CV and outline their motivation in the designated application field (character limit 4000). If so wished, the motivation letter can also be uploaded as a Word or pdf attachment under "Application document" in SuccessFactors. In this case, please indicate in the designated field "Please refer to attached motivation letter".

 

The successful candidate will be selected on the basis of qualifications, competencies, professional experience and language knowledge, supplemented as appropriate by interviews, tests and/or a personality questionnaire.

 

A reserve list may be constituted, should more candidates than required at this time be considered suitable following the selection procedure. Such reserve lists are valid for 18 months and reserve list candidates may be contacted, should a vacancy with substantially the same profile arise during that period.

 

More information on how we recruit can be found on our EPO jobs and careers site.

 

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Key information

Job group: 4

Grade: G7 to G10 (net (basic) monthly salary* for this vacancy: EUR 6 172 to 9 901, depending on experience and location) 

Duration of appointment: Five years, with the possibility of extension

Career path: Technical 

Location: Office-wide 

Application deadline: 11 March 2025

Interviews planned for: End of March 2025

 

* after deduction of EPO-internal tax and before deduction of staff contributions to the social security and pension schemes.