Customer Service Employee

Are you a true customer-focused professional who delights in solving questions and problems? Do you want to work in a dynamic team where no day is the same? Read on and find out why this position at der Helm is a perfect fit for you!

Function

In this role, you will be the point of contact for our customers and provide excellent service. Your duties include:

• Answering customer inquiries via phone and email.
• Processing orders and following up on deliveries.
• Coordinating customer requests and complaints.
• Collaborating with various departments to ensure customer satisfaction.

About der Helm

We encourage your development and offer plenty of opportunities to grow. You will work in a dynamic environment where your ideas and efforts are valued. Together we create a pleasant working atmosphere where professionalism and conviviality go hand in hand.

Requirements

• Minimum of 2 years' experience in a customer service role.
• Strong communication skills.
• Customer-oriented and solution-oriented attitude.
• Good command of the Dutch and English languages.
• Experience with CRM systems is a plus.

We offer

• Competitive salary.
• Travel reimbursement.
• 25 vacation days.
• 8.33% vacation pay.
• Pension accrual.
• Training and development opportunities.
• Fun work drinks and annual company outings.

Interested?

Does this sound like your next step? Fill out the application form and we will contact you within three days.

Job Category: Customer Service Employee

Job Type: Full Time

locatie: Hoofddorp

Excerpt: Ben jij een echte klantgerichte professional die blij wordt het oplossen vragen en problemen?

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