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Loyalty Marketeer
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- Amsterdam , Noord-Holland , Netherlands
- Commerce
Job details Apply
Job description
Who we are
At , we're transforming the energy landscape, steering away from the conventional to champion sustainability. Born in 2014, our journey began with Chapter 1, disrupting the market with a transparent platform connecting consumers directly to local, green energy producers. Now, in Chapter 2, we are dedicated to ensuring 100% green energy availability, 100% of the time. Think smart solutions - flexible use of wind and solar farms, Smart EV Charging, and efficient energy storage.
No waiting around, we actively shape a sustainable future. Good energy, smart solutions - that's .
Your impact
As a Loyalty Marketeer , you take the lead in shaping how strengthens customer loyalty and increases lifetime value . You'll develop and execute strategies that keep customers engaged, happy, and part of our mission - while also improving retention and commercial performance.
You'll drive initiatives that go beyond standard loyalty programs , finding creative ways to add value to our customers' lives, like energy-saving tips, relevant services, and personalized campaigns. You'll also work closely with Channel Managers, Product teams, Brand/Customer Experience, and external partners to bring your ideas to life.
You'll be part of our Commerce team and report directly to Cees Polak, our Manager Commerce.
What you'll do
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Implementation of our loyalty program: implement loyalty initiatives that increases customer lifetime and value.
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Create & run campaigns: Design and manage multi-channel campaigns that engage customers and add meaningful value .
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Work cross-functionally: Collaborate with Product, Brand, Channel Managers, and external partners to shape initiatives.
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Test & improve : Continuously evaluate your campaigns and adjust to become more relevant and effective.
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Own performance: Take accountability for KPIs like Customer Lifetime Value and retention.
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Engage in loyalty projects : Be a driving force in strategic initiatives that enhance customer experience and business value.
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Inspire action: Turn our customers into brand ambassadors, making loyalty a win-win for them and .
At , your job title will be Base Marketeer.
What you bring
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4+ years of working experience, with at least 2 years focused on loyalty marketing .
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Proven ability to grow customer lifetime value and drive retention.
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Experience working with subscription-based products/services , e.g. telecom, insurance or of course, energy.
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Comfort with data and performance metrics; able to interpret and act on campaign results.
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Experience setting up partnerships and collaborating with diverse teams.
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A strategic mindset paired with hands-on execution.
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Curiosity and a data-informed approach to problem-solving.
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Strong stakeholder and project management skills.
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A collaborative, connecting personality that brings people together.
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Passion for making an impact in a sustainable tech scale-up.
What's in it for you
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A nice salary.
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An annual bonus based on company performance.
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30 paid days off per year to recharge and find inspiration.
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Work abroad for up to 6 weeks per year (max 4 consecutive weeks, including up to 4 weeks outside the EU).
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A sabbatical opportunity after three years of service (one month paid with holidays, two unpaid).
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Special leave for significant personal events, volunteering, and an additional day for religious or personal celebrations.
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An €850 annual learning budget and access to Learning & Development workshops and programs.
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A pension scheme to plan for the future.
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A €50 net monthly reimbursement for phone and Wi-Fi costs.
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A one-time €200 net allowance to set up a comfortable home workspace.
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A flexible hybrid work environment with time split between our carbon-neutral Amsterdam office and home.
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Daily healthy lunches prepared by our in-house cooks.
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An NS business card for those commuting 10km or more to the office.
Why join ?
A career move that matters
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You'll lay the foundation for our loyalty and value proposition, balancing commercial impact with customer love.
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You'll shape programs and campaigns that truly matter in a dynamic, fast-evolving market.
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You'll grow in a role that mixes strategic thinking, creativity, data, and execution.
Interested?
If this role excites you, apply via this page.
Still have questions? Feel free to ask via .
At , we believe in diversity, inclusiveness, and equal career opportunities.